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[Bug] Multiple displays problem

wolfgong
wolfgong
Community Member
edited April 2023 in 1Password 7 for Windows

I have 2 additional displays that I use with my Surface Pro 4 docking station. The problem occurs if I have the 1Password on one of the additional displays when I close the program. If I disconnect from the docking station and attempt to start 1Password, it will open at the old location (a screen no longer connected). I have attempted to relocate the window to the main display but nothing works. The only way to correct is to reconnect to the docking station and move the window to the main display before closing. This is a problem if I am not at home and no longer have the docking station or multiple displays available. Now that I know this is an issue, I will only use the main display for 1Password, but I found this odd that it would not open on the main display when disconnected from the docking station. This is the only program I have ever had this problem with.
Additionally, when I attempted to use the 1Password icon in the system tray to enter my password and have access to my vault, it accepted the password but everything was still encrypted and I could not identify what logins were what. I had to enter the password via the main window to see the actual names of the logins. Again, found this odd that the ability to enter my password was available from the system tray icon, but it didn't actually unlock 1Password for me.

1Password Version: 6.2.333d
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: iCloud

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @wolfgong: We're trying to find a solution to handle this better, but for now the only option is to hold the Ctrl and Alt keys when launching 1Password it will reset the position. Currently there's just no way to "have it both ways" and maintain the window positions between sessions and have the windows automatically relocate to another display than where they were saved previously. We'll figure something out.

    Regarding the other issue, it sounds like 1Password hasn't finished decrypting the titles. That's definitely something we're working to improve, but are you seeing this happen every time you unlock via the notification icon? Let me know!

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