Read first: Previous version support information

No promt to save to 1password

Options
janjensen
janjensen
Community Member
in 1Password 4 for Windows

Context:
I have installed plugin to Google Chrome
Having loged into (any) site the 1password promt to save to 1password does not apear

also - its as if the plugin is not connected to my account - as I can't find and seach any of my logins thats in my account (mobile - I know they are there).

what to do (I have paid account with you)

Jan

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni
    Options

    Hello @janjensen,

    Thank you for your post and welcome to the forums! :+1:

    It seems that you haven't installed 1Password 6 for Windows – 1Password extension in Chrome does not have any of your info and does not prompt you to save a login to 1Password by itself. Please, install 1Password 6 on your Windows PC, sign in to your account, and try again. You might also want to authorise the extension. :)

    Please let me know how it goes. I will be happy to lend you a hand with any of the above. Thank you!

    ++
    Greg

This discussion has been closed.