I cannot find my license information to install 1P on my PC

mmaybury

When I request the license info I get the email address not found error .

But I purchased 1P Janurary 2016

Michael Maybury

USA TOTAL
$26.98
DATE
Jan 30, 2016
ORDER ID
MGTQH3VGNK DOCUMENT NO.
187118058772
App Store TYPE PURCHASED FROM PRICE
4 Pics 1 Word, Bag of Coins 2 4 Pics 1 Word, Bag of Coins 2
Report a Problem In-App Purchase Grande iPad $1.99
Mac App Store TYPE PURCHASED FROM PRICE
1Password - Password Manager and Secure Wallet 1Password - Password Manager and Secure Wallet
AgileBits Inc.
Write a Review | Report a Problem App Mac $24.99
Subtotal $26.98
Tax $0.00
TOTAL $26.98

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1Password Version: 4.6.1.617
Extension Version: Not Provided
OS Version: Windows 10.0.14393
Sync Type: icloud
Referrer: forum-search:I am trying to get 1Password to work on my PC, and sync with my iPhone and Macbook.

Greg

Hello @mmaybury.

Thank you for taking time to contact us! Welcome to the forums! :+1:

Since you purchased 1Password in the Mac App Store, we don't have any information about this purchase (it all happens on Apple's side). Please send this iTunes receipt to us via email to support+windows@agilebits.com and we will see what we can do for you.
Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the email and ensure that this issue is dealt with quickly. :)

Thank you!

++
Greg