I have a 3.7.2 backup. New software won't recognize it :(

Hello.

yes I'm late upgrading.

I only had 1password for iOS. I have 3.7.2

Today, I have created an account, and loaded the latest trial version on my mac (os 10.11.6).

When I try to add the vault, the current 1password will not recognize the .1ptbackup file backed up to my mac (I click but it won't "grab" it).

What do i need to do?

I don't have access to a 1Password version 4 iOS, otherwise reading the support blog this would be easy.

Thank-you,

Julian


1Password Version: iOS 3.7.2 on mac - latest as of 2017/01/24
Extension Version: Not Provided
OS Version: os 10.11.6
Sync Type: Not Provided
Referrer: forum-search:3.7.2 old backup file

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @j_oldversion: You should be able to import your data into 1Password for iOS version 6. Just follow this guide (starting with "Step 2: Import into the current version of 1Password"):

    How to upgrade from 1Password 3 on your iPhone, iPad, or iPod touch

    I hope this helps. Be sure to let me know if you have any other questions! :)

  • j_oldversion
    j_oldversion
    Community Member

    Bent,

    Thank-you for your prompt reply.

    I will try this and let you know.

    Thanks,

    Julian

  • AGAlumB
    AGAlumB
    1Password Alumni

    Great! Looking forward to hearing back from you. :) :+1:

  • j_oldversion
    j_oldversion
    Community Member

    Hi Brent.

    Your solution worked like a charm!

    Thank-you again for your help.

    Cheers,

    Julian

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. You are most welcome! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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