Version 6.2.333d - reboot without warning on update

lseelbac

Was running 6.1.??? and when following prompt to update, the update downloaded and my whole system rebooted itself without any warnings or dialog boxes. It is beta, but it would have been nice to have had a chance to defer while another process was still running.

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1Password Version: 6.2.333d
Extension Version: Not Provided
OS Version: Windows 7 x64
Sync Type: Dropbox

MikeT

Hi @lseelbac,

Thanks for writing in.

This isn't our doing, we do not require reboots for 1Password 6 updates, nor do we have any code for rebooting.

Is it possible there was a Windows update that was doing the reboot? We've seen someone mentioned this before and there was a Windows update in progress at the time.

lseelbac

@MikeT While I agree it shouldn't have, I checked the Event Log and found this:

Log Name:      System
Source:        USER32
Date:          1/27/2017 10:37:41 AM
Event ID:      1074
Task Category: None
Level:         Information
Keywords:      Classic
User:          SYSTEM
Computer:      XXXXXXXX250689
Description:
The process msiexec.exe has initiated the restart of computer XXXXXXXX250689 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
 Reason Code: 0x80030002
 Shutdown Type: restart
 Comment: The Windows Installer initiated a system restart to complete or continue the configuration of '1Password 6'.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="USER32" />
    <EventID Qualifiers="32768">1074</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-27T17:37:41.000000000Z" />
    <EventRecordID>354646</EventRecordID>
    <Channel>System</Channel>
    <Computer>XXXXXXXX250689</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data>msiexec.exe</Data>
    <Data>XXXXXXXX250689</Data>
    <Data>No title for this reason could be found</Data>
    <Data>0x80030002</Data>
    <Data>restart</Data>
    <Data>The Windows Installer initiated a system restart to complete or continue the configuration of '1Password 6'.</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Binary>02000380000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Not the end of the world, but wanted to make sure you were aware.

MikeT

Hi @lseelbac,

Thanks for that log, we'll keep an eye on it.