1P doesn't Sync the PW from my iphone App to 1Password 6 on my notebook

RederGabriel

Hey Guys.

I dont know what to do.
When I register new pw on my iPhone, I cant find them on the winowds application.
I have the new update of 1Password 6.

Please help, thanks.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

MikeT

Hi @RederGabriel,

Thanks for writing in.

Are they both connected to the same 1Password.com account or are you using a local vault via Dropbox?

RederGabriel

Hey @MikeT

Yeah I have the same 1P account on both.

MikeT

Hi @RederGabriel,

Please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

Let us know here when you've sent it, so we can confirm we got the email.

Thanks!

RederGabriel

Hey.

I have the new 1Password 6 update and now it works.

Thanks for help.

Greg

RederGabriel, thank you for keeping us posted! :)

Feel free to contact us again anytime, we are always ready to help.

Cheers,
Greg