iPhone - unexpeted quitting of app

Options

Why does my 1Password App unexpectedly quit on opening and editing of accounts when I use it on my iPhone? It quits when I open the app and it quits when I try to edit existing accounts under the notes option


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Why does my 1Password App unexpetedly quit on opening and editing of accounts?

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @Virginia_Brook: Thanks for contacting us. I'm sorry for the confusion! It sounds like you're using a very, very old version of 1Password. 1Password 3 overall has some issues on recent iOS releases since it was originally designed back in 2009 for iPhone OS 3. It has not been under active development for years and won't be receiving updates. The best thing to do would be to upgrade to 1Password 6, which fully supports iOS 9 and 10. Then you can migrate your data and you should be all set:

    How to upgrade from 1Password 3 on your iPhone or iPad

    I hope this helps. Be sure to let me know if you have any questions! :)

This discussion has been closed.