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1Password will not let me edit information about my account

jgbagley
jgbagley
Community Member
in 1Password 4 for Windows

The button in 1Password to Edit an accounts information does not allow me to click it...I have tried uninstalling/reinstalling 1Password.
I can edit from my phone, but not from the Windows App.

1Password Version: 6.3.359
Extension Version: 4.3.6.90
OS Version: Windows 10
Sync Type: Dropbox

Comments

  • AlexHoffmann
    AlexHoffmann

    Hi @jdbagley,

    Thanks for reaching out to us. From the look of it you're using a local vault in 1Password 6 (synced via Dropbox or present on your hard drive) and not a 1Password.com account.

    1Password 6 only supports read access to local vaults.

    I hope you'll find this information to be helpful. Should you need help with something else, simply contact us again.

    Cheers,

    Alex

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