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After upgrade Windows Chrome extension still linked to Dropbox

Steve261
Steve261
Community Member
in 1Password 4 for Windows

I recently moved from the old sharing method (from a Mac, via DropBox, to Windows) and upgraded to the Family edition with an account. On Windows 10 the Chrome extension is still linked to what is on DropBox. I've uninstalled / reinstalled. Everything is at current versions (downloaded tonight)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hello @Steve261.

    Thank you for reaching out! I am sorry for the inconvenience with 1Password on Windows.

    It seems that you have both versions of 1Password installed on your Windows PC, 1Password 4 and 1Password 6. Please follow these steps to connect 1Password extension in your browser with 1Password 6.

    However, if you migrated your data from 1Password 4 to your new Families account, we recommend you to uninstall 1Password 4 and avoid any further confusion.

    Please let me know if it works for you. If there is anything else we can help you with, we are always here. Thank you!

    Cheers,
    Greg

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