Filling login in Chrome breaks trackpad (two finger) scrolling

Tetryl91

Ever since the betas with the new 1PW mini came out, filling a login with Chrome breaks two finger scrolling on my laptop's trackpad. The two finger scrolling gesture just stops working (everywhere, not just in Chrome). Scrolling with the scroll wheel on a mouse still works fine. All other trackpad gestures work fine. It sometimes fixes itself after a while but I haven't figured out why.

I've tried to experiment to see what exactly triggers it and what consistently fixes it and I've found the following (I have a Lenovo IdeaPad Z510 running Windows 10 if it helps). It seems to only happen when the submit logins option is checked. If I uncheck and submit manually scrolling works fine. It only happens in Chrome. I tested it in Firefox and have no problems. Our other laptop is in the repair shop, so I can't test it on another computer yet.

As far as fixing it goes, the only thing that consistently works is exiting and restarting 1Password. Just exiting 1Password does not actually fix it. It's not until I start it back up again that scrolling unbreaks. Disabling and reenabling the Chrome extension does not fix it either. The behavior is the same on the stable (4.6.3.90) and beta (4.6.4.1) versions of the Chrome extension. And like I said earlier, unchecking submit logins seems to prevent the problem from surfacing at all.

So for now I'm running the extension with submit logins unchecked. Hopefully I didn't word this post too confusingly.

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1Password Version: 6.4.378
Extension Version: 4.6.4.1
OS Version: Windows 10
Sync Type: 1PW account

MikeT

Hi @Tetryl91,

Thanks for reporting this. We'll test this and see what's going on.

In the mean time, do you have any other extensions in Chrome beside 1Password?

In Chrome, with auto-submit, we emulate pressing an enter key to submit the form once it is done filling. Is there something on your system that could case the scrolling to change by pressing the enter key?

Tetryl91

Not as far as I know. Just disabled all of the extensions besides 1PW, restarted the browser, and retested. Still broken. I did just notice something though. Hitting the enter key makes scrolling work again.

MikeT

Hi @Tetryl91,

Hmm, it sounds like it may be stuck on pressing the enter key and doesn't let go of it. That doesn't explain why the mouse scrolling still works fine. We'll test and see if we can reproduce it.

Which laptop do you use?

Tetryl91

Lenovo IdeaPad Z510 running Windows 10.

[Edit] If I hold down the enter key on my keyboard the trackpad won't scroll but the mouse does, so it seems likely that's what's happening.

MikeT

[Edit] If I hold down the enter key on my keyboard the trackpad won't scroll but the mouse does, so it seems likely that's what's happening.

That definitely sounds like we're not releasing the enter key properly. I've pinged our dev to look at this as soon as he can.

MikeT

Hi @Tetryl91,

Stay tuned for the next update, we've added code to release the enter key immediately. Let us know if it helps once you get that update.

Tetryl91

Just updated to 6.4.380 and it works perfectly now. Thanks for the quick response and keep up the good work!

MikeT

You're welcome!