1PW Browser icon- does not open 1 PW

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On Windows 7, 64-Bit using Chrome...
When I click on the 1PW icon at the top of the browser, the 1PW dialog is not displayed, nor are any error messages displayed.
This is a routine occurrence, I generaslly have to reboot my system in order to get 1 PW working again, or I have to open the 1PW program nad manually paste my username & password


1Password Version: 4.6.1.617
Extension Version: 4.6.3.90
OS Version: Windows 7
Sync Type: Dropbox

Comments

  • MikeT
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    Hi @coppy,

    Thanks for writing in.

    Can you tell me what anti-malware solution you're using on your PC? Do you have any security-related extensions in Chrome beside 1Password?

    Don't restart the computer, instead, restart the 1Password Helper. To do this, open the main 1Password app, go to the Help Menu > Restart 1Password Helper, see if it helps.

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