I was locked out of my windows 7!

I'm locked out of my HP latop after I upgraded to windows 10, I didn't have a password reset disc and don't wana to reinstall the system, i tried to boot from safe mode, but not works. Any suggestion?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hello @Seckalky,

    I am sorry to hear about the situation you are in! Let's see what we can do here.

    First of all, I would like to point out that this is a public support forum of AgileBits, the creators of 1Password. So I wonder if your issue has anything to do with 1Password? Do you use it on any of your devices? Maybe the password from your laptop is saved there? Please let us know so we could understand the problem better.

    As for the issue itself, are you 100% sure that you don't remember this password? We have a list of tips that help our customers remember their Master Password and I think it can be very helpful in your case too. Here it is.

    I will be looking forward to your reply. Thanks!

    Cheers,
    Greg

  • hwamingo
    hwamingo
    Community Member

    Did you record the password in 1Password app?

  • Greg
    Greg
    1Password Alumni

    Hi there @hwamingo,

    I am afraid there is a misunderstanding happening. I thought that @Seckalky saved their password in 1Password app, not us. We are never in the position to know or to have access to one's vault. I hope it clarifies the confusion. Thanks!

  • Seckalky
    Seckalky
    Community Member

    is there any way that can help me reset my windows 7 password, because there are many password saved in my iPasssword. I need to access to my windows without system re-installation.

  • AGAlumB
    AGAlumB
    1Password Alumni

    It may be possible, but circumventing Windows account security is far outside the scope of 1Password and not really something AgileBits staff are qualified to help you with. :(

  • Apart from that @Seckalky,

    Have you synchronised your 1Password data with another device in the past? You may get access to it there?
    Another option your be to access the data from a system backup that you might've created.

    We'd love to help you as best we can but we have no way of restoring access to your Windows system.

    Cheers,

    Alex

This discussion has been closed.