Please help me -.-

arjan
arjan
Community Member

Hello everyone,

Please help me I am stuck.. So from the beginning, I bought my 1password on my Imac and Iphone back in the day. I recently decided to go back to windows. So I download 1password for windows and it tells me to make an account. I did and now i find myself in a position in which my account is frozen and didnt even see i had to pay a fee every month. Why that is I dont understand because i allready payed more than enough for an app that just saves a few passwords... but lets leave that out of the way for now(A)

The piont is I made myself an account and i now have only one vault in my 1password which is called "Personal".
I downloaded Dropbox and i can see my backup is in my dropbox folder. I tried following this guide:
https://support.1password.com/sync-with-dropbox/
https://support.1password.com/cs/migrate-standalone/
But they do not work for me... Please help me


1Password Version: 6.5401d
Extension Version: 4.6.5.90
OS Version: Windows 10
Sync Type: Dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @arjan: Thanks for reaching out. I’m sorry for the confusion! It looks like Trace is already in touch with you via email, so we can work out all of the details there. But I did want to mention in case it helps you or anyone else that 1Password.com accounts don't use Dropbox (or another 3rd party or sync method). Anyway, let's continue the conversation via email to avoid having multiple discussions going. We'll get this sorted out for you! :)

    ref: WSC-93315-488

This discussion has been closed.