No passwords found in windows from android app or sync?

Using lastest android app.
Using 1password app 6 or web login. 6.1308 as we speak updating.
Can login fine on web, app, or windows 10 app.
-I can't find ANY passwords when I go on windows or web.. and never have!
yet I can see my android device etc on my windows login.
I'm sync'd to dropbox without problems.

Please help! :)


1Password Version: 6.1308
Extension Version: Not Provided
OS Version: windows 10
Sync Type: db

Comments

  • Greg
    Greg
    1Password Alumni

    Hello @TheGadge,

    Thank you for reaching out and using 1Password! :+1:

    It seems that you are using a local vault in 1Password on your Android (synced via Dropbox), but 1Password account in 1Password on your Windows PC. They are quite different. If you are planning to use your 1Password account on all of your devices, here is what you want to do:

    1) Uninstall version 6.1.308d from your PC and install the latest version available. It is 6.5.401 now.
    2) Sign in to your account in 1Password 6 for Windows.
    3) Sign in to your account in 1Password on your Android device.
    4) Move your existing data from a local vault on your Android device to your 1Password account. Here is how.

    Once you do that, you should see your data on all of your devices and via web-interface at 1Password.com. You should be all set after that, but please let us know how it goes. I will be looking forward to your reply.

    If you have any questions about the process above, I will be happy to answer all of them. :)

    Cheers,
    Greg

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