I recently reset my access and generated a new secret key and password
I have a need to change my secret key and master password in the Windows client after an account reset but the client just asks for the master password. How can I get into change it? I tried to uninstall and reinstall but it still only asks for the maste password
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:The Windows 1password client asks for the secure password however I have recently had my secret key reset and need to get into the interface to allow this to be changed. I have uninstalled the client and reinstalled but it only comes up and asks for the master password. Please advise as to how I can reset it?
Comments
-
Hi @peter_password,
Sorry for the inconvenience! You did the right thing by contacting us.
Please try to follow the steps in the guide below to start over in 1Password 6 for Windows:
How to erase your 1Password data and start over
You should be able to sign in to your account with your new credentials after that. Please let us know how it goes. Thanks!
++
Greg0
