browser extension not pulling information from 1password
Running Chrome 58.0.3029.110
The extension doesn't seem to find the information on the 1password app.
It asks if I want to save passwords but it doesn't pull the information from the vault. The standalone app is working properly and syncs correctly on Dropbox.
Any idea on what might be wrong here?
thanks,
1Password Version: 4.6.1.620
Extension Version: 4.6.6.90
OS Version: windows 10 1703
Sync Type: dropbox
Comments
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Hi @mariocardoso,
Thank you for reaching out! :+1:
Is it possible that you have two versions of 1Password installed on your PC, 1Password 6 and 1Password 4? If you have, please try to uninstall 1Password 6, 1Password extension will connect to 1Password 4 after that.
Please let me know if I am off the mark here. Thanks!
Cheers,
Greg0 -
It worked. I had forgot to uninstall 1password 6. Thanks!
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That's great news, @mariocardoso, thanks for letting us know.
Let us know if you have any other questions.
Cheers,
Alex
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