cannot retrieve my older data

Hello
I updated the new version and I cant find the data that i saved with all the passwords and user names


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Referrer: forum-search:cannot retrieve my older data

Comments

  • DamianG
    DamianG
    Community Member

    Password 6.7.1 newer version
    extension version 4.6.6.90

  • Greg
    Greg
    1Password Alumni

    Hello there @DamianG,

    Thank you for reaching out! I am not sure what happened, but let's try to figure it out.

    First of all, could you please specify what version of 1Password have you been using before the update? Was it still 1Password 6 or 1Password 4? Is it possible that you have been using 1Password 4 and then "updated" to 1Password 6? Please let us know and provide more details about the situation you are in. Thank you!

    Looking forward to your reply!

    Cheers,
    Greg

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