Read first: Previous version support information

Custom icon for "Personal" vault not showing

Manaburner
Manaburner
Community Member
edited April 2023 in 1Password 7 for Windows

Hi,
I have uploaded a custom icon for my personal vault. It is showing in the iOS app, but not on Windowss, neither on the vault selector in the main application nor in 1P mini. The icons of my two additional vaults are displayed correctly.

1Password Version: 6.6.439d
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • MikeT
    MikeT

    Hi @Manaburner,

    Thanks for reporting this. Can you restart 1Password and see if it downloads the new icon? I'm not able to reproduce this yet.

  • Manaburner
    Manaburner
    Community Member

    Hi @MikeT
    just restarted the app, still the same problem. Also I'm seing this for a while and not just recently.

  • MikeT
    MikeT

    Hi @Manaburner,

    Can you email us your 1Password diagnostics report, it may tell us if there's an error grabbing the image. Please use this guide to generate the report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

  • Manaburner
    Manaburner
    Community Member

    Hi MIke,

    just sent the report. My support ID is [#YUI-22417-567]

  • MikeT
    MikeT

    Got it, thanks!

This discussion has been closed.