1Password won't install due to MoveFile error (Caused by MalwareBytes)

sdschuit

http://users.skynet.be/fd769738/Klembord-19988.jpg

Installing new update !
It is not working anymore... several failures

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

sdschuit

http://users.skynet.be/fd769738/Klembord-19988.jpg

Installing new update !
Not working.

MikeT

Hi @sdschuit,

Thanks for writing in.

Can you tell me what anti-malware solution are you using? We've seen this with McAfee and MalwareBytes but haven't been able to reproduce it yet.

Also, try to close any web browsers you may be running during the install and see if it works.

sdschuit

Yes Mike you are correct !!
Install works when I disable MalwareBytes !

Thank you !

Steven

MikeT

Great, thanks!

We're trying to get in touch with MalwareBytes but no progress yet. Can you report this to them as a customer, that way, we can improve this compatibility issue.

sdschuit

I will certainly do this. I'm a paying customer with them.

MikeT

Thanks! They can reach out to us anytime at support+windows@agilebits.com or here.