Duplicate password fields

Hi
I downloaded 1password and created a personal account on my PC then imported all my 1 password data from dropbox which was linked to the 1password android app I had been using.
The problem is I now have duplicate password fields in my personal account password records on my pc. One field is dynamic and links to my android devices which are now logged into my personal account. The duplicate password field appears to be the downloaded data because if I update a password on another device it doesn't change which gives me two different passwords in the same record.
I have tried:

  • removing all 1password app data
  • removing all 1 password dropbox data
  • restarting pc
  • uninstalling and reinstalling 1password PC app
  • uninstalling and reinstalling 1password Android apps

Is there any way I can rid of these duplicate password fields with the downloaded dropbox data? Thanks


1Password Version: 6.6.439
Extension Version: N/A
OS Version: Windows 10 Build 15063.447
Sync Type: Dropbox

Comments

  • trekster63
    trekster63
    Community Member

    Hi
    I found the following errors in the diagnostics...

    error
    0 2017-07-08 14:17:10Z
    AgileBits.OnePassword.ObjectModel.Import1Pif Ignoring unsupported field kind number.
    error
    0 2017-07-08 14:17:10Z
    AgileBits.OnePassword.ObjectModel.Import1Pif Ignoring unsupported field kind number.
    error
    0 2017-07-08 14:17:10Z
    AgileBits.OnePassword.ObjectModel.Import1Pif Failed to parse date of 100/order_date.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @trekster63: It sounds like Dropbox is creating sync conflicts in your login items, but I'm confused about what you're trying to do exactly. The 1Password 6 Windows desktop app does not support local vaults or Dropbox sync. Are you trying to import the data into a 1Password.com account? If you're still having trouble, the best thing to do will be to restart your devices, reproduce the same issue, and then generate a diagnostic report for each so we can look at the logs to determine exactly what is happening:

    Sending Diagnostics Reports (Windows)

    Sending Diagnostics Reports (Android)

    Please send it to support+forums@agilebits.com with a link to this discussion and your username in the email so we can 'connect the dots', and post your Support ID here so we can confirm that we've received it. Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.