One-time passwords in Windows client aren't working [Caused by misconfigured time settings]
Tonight I've tried to use two different services that use 2FA and for which I have one-time passwords integrated into my 1Password account.
When I entered OTPs displayed in my 1P Windows client they didn't work (tried three times for each service). But using the ones displayed in my iOS client worked first time. Somehow it seems that the OTPs in my Windows app are out of sync.
1Password Version: 6.7.454
Extension Version: n/a
OS Version: Win10
Sync Type: 1Password Families
Comments
-
Hi @melvynadam,
Thanks for writing in.
In 99% of the cases, this is because the time settings on your PC is misconfigured or not using the time servers.
Please double-check your time settings to make sure it is using a time server and it is in sync with your iOS device as well.
If it is in sync, compare the 2FA tokens in both Windows and iOS devices at the same time, do they match up or seem to change at different time?
0 -
Well this is a new machine and there was a problem with the time server and the time zone. I've fixed them and will now try again.
0 -
Eureka! Thanks very much @MikeT !
0 -
You're welcome!
0
