Purchased $35 subscription. Cannot access 1Password 6 data on Win 10 PC. iOS data is fine.

I thought with a $35 yearly subscription, I was supposed to be able to log in anywhere and see my 1Password data. I cannot see it on my Win 10 PC. I installed 1Password 6 and it opens fine, but none of my data is there. I can see the data on my iPhone and iPad, currently syncing with iCloud. How do I get the data to appear on my Win 10 PC?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Purchased membership. installed 1password 6. Can't see 1password information on my PC

Comments

  • Greg
    Greg
    1Password Alumni

    Hello there @tennispro2017,

    Thank you for reaching out and signing up for 1Password!

    It seems that all of your data is stored in a local vault on your iOS devices. What you want to do now is to migrate your data from that local vault to your new 1Password account. Here is how you can do that:

    Move your existing 1Password data to a 1Password account

    After that you should be able to see your data in 1Password on your PC. Please let us know how it goes. Thank you!

    Cheers,
    Greg

  • tennispro2017
    tennispro2017
    Community Member

    Thanks, Greg! After several false starts, I was finally able to get my PC in synch with iOS. Very cool! I'm loving 1Password functionality already!

  • Greg
    Greg
    1Password Alumni

    @tennispro2017: Great news! :chuffed: I am glad to hear you've figured it out. Make sure that you are using your Personal vault on all of your devices and you should be all set.

    If there is anything else we can help you with, please let us know. Thank you! Have a great Sunday! :+1:

    Cheers,
    Greg

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