Getting "Looking for the 1Password helper" message on Chrome browser running on Win7 Home.
Removed and resinstalled. Configure firewall page not clear, since firewall is being managed by Norton Internet security. Do you have any more specific help for this configuration? Thanks
1Password Version: ipassword6? Just loaded yesterday
Extension Version: Loaded yesterday
OS Version: Win7 Home
Sync Type: Not sure
Referrer: forum-search:"looking for the password1 helper"
Comments
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Hi @Dfootecpa,
Thank you for reaching out! :+1:
It sounds like you installed 1Password extension in the browser, but did not install 1Password app. The extension in the browser will not work without the app, as it doesn't have any information about your account and needs an app to communicate with. Here is how you can set it up:
Set up 1Password (Get the apps)
Could you please try to do that and let me know if it works for you after that? Thank you!
Cheers,
Greg0 -
Yes, That did it. Thanks very much for your help.
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@Dfootecpa: Yay, great news! :chuffed: You are very welcome.
Please feel free to get in touch with us anytime, we are always ready to help. Enjoy 1Password and have a productive week!
Cheers,
Greg0
