1password shuts down

glenndorey

1password shuts down whenever I try to edit a file. Suggestions? When trying to reveal a password or change a password, it just crashes. Is there a phone number for support?

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1Password Version: Version 3.8.21 (build 32009)
Extension Version: 3.9.20
OS Version: Mac OS Sierra 10.12.6
Sync Type: Not Provided
Referrer: forum-search:1password shuts down whenever I try to edit a file. Suggestions?

rudy

@glenndorey,

1Password 3 is no longer being updated, and has developed a number of incompatibilities with newer OSes. You're going to want to upgrade to 1Password 6.

To read more about the incompatibilities between 1Password 3 and macOS 10.12: https://discussions.agilebits.com/discussion/78728/1password-3-legacy-support-information#latest

Rudy