Update 1Password version 4 for family to version 6
I have 1Password version 4 for family (Windows). It's a lifetime license. Why is it not automaticly updated to version 6?
1Password Version: 4.6.2.626
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox
Referrer: forum-search:update from version 4 family to version 6
Comments
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@olwa: Thanks for reaching out. I’m sorry for the confusion! We have never offered "lifetime licenses". Your license never expires, but it is valid for the version you purchased, not every new product we create forever. If you'd like to, you can try a 1Password.com membership, since it gives you access to all of the apps, the web interface, and does away with license management and sync configuration altogether — you simply login to your account to authorize a device and access your data. — along with many other benefits. And if you shoot us an email at support@1password.com from your registered address for the account, we'll be happy to help you make the transition. Otherwise, you can use the version you paid for for as long as you have a compatible PC to run it on. I hope this helps. Be sure to let me know if you have any other questions! :)
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