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You guys need to help me.

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lecta2017
lecta2017
Community Member
in 1Password 4 for Windows

I've gone in circles with your email and nothing you suggest helps. I have the correct Sign-In Address, Email Address, Account Key, and Master Key. What am I doing wrong to get into this account? I do not understand how the emergency key does not work how it is said it should.

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Referrer: forum-search:You guys need to help me, I've gone in circles with your email and nothing you suggest helps. I have the correct Sign-In Address, Email Address, Account Key, and Master Key. What am I doing wrong to get into this account?

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  • Greg
    Greg
    1Password Alumni
    Options

    Hello @lecta2017,

    I am sorry to hear you are having troubles with 1Password!

    I've noticed that you have also contacted us via email and I just sent a reply to you. Let's continue the conversation there and avoid any further confusion. Thank you!

    Best,
    Greg

    ref: ATF-18251-854

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