1P6 has stopped working
Hello guys,
I am facing a problem with my 1Password 6 since my last Windows update.
I’ve tried to reinstall it with several restars but it’s everytime the same „1Password 6 has stopped working“.
1Password Version: 6.7.457
Extension Version: 4.6.11.91
OS Version: Win10
Sync Type: Not Provided
Comments
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@erfurtjohn: With a non-specific crash like this, we're going to need to look at some logs to figure out what's causing it. Could you create a crash report and attach it to an email message addressed to
support+forum@agilebits.com.With your email please include a link to this thread to help us connect the dots and let us know here when you've sent it over. Thanks very much! :chuffed:
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I've sent you an email to the mentioned address :) @bundtkate
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@erfurtjohn: Found it! We will take a look at get back to you via email as soon as possible. Thanks! :+1:
ref: MZW-14866-641
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You're welcome :) Hope this will work soon 8-)
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@erfurtjohn: :+1: :)
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Any news?
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@erfurtjohn: I believe I responded to your e-mail earlier this afternoon and it sounded like you're all set, but do let us know if we can do anything else to help. :chuffed:
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Solution for me was deleting 1Password completly from my PC. After that I also removed the folder in %localappdata% and run CCleaner. After a restart I reinstalled 1Password and until now it runs without any problems!
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@erfurtjohn: Glad to hear it and thanks for sharing your solution! For those who come across this thread later, renaming the
datafolder in %localappdata% should generally be enough. :chuffed:0
