1Password 4 extension not working in firefox 56.0.2

Hi I have the problem, my ext. is grayed out in firefox 56.0.2...
I tried to reinstall and restart the Pc. without success. What can I do? Or isnt it working anymore?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • TGSB_Thomas
    TGSB_Thomas
    Community Member
    edited October 2017

    I have the SAME Problem. Nothing works any longer. Grey Button.
    Firefox 56.0.2 (64-Bit)
    1Password 4.6.2.626
    Windows 10 64Bit Pro Version (Creators Update)

  • TGSB_Thomas
    TGSB_Thomas
    Community Member

    FIXED PROB:

  • Greg
    Greg
    1Password Alumni

    Hi there @Typan and @TGSB_Thomas,

    Thank you for reaching out and using 1Password!

    Thomas is right here, please try to select Use Native Messaging protocol in Help > Advanced, restart the app and the browser and let me know if it helps.

    Cheers,

    Greg

  • TGSB_Thomas
    TGSB_Thomas
    Community Member

    Thanks Greg, I found it by myself. See pic at my 2nd post.

  • Greg
    Greg
    1Password Alumni

    @TGSB_Thomas: I know1 :+1: I was suggesting Typan to check if it works for him. :)

  • TGSB_Thomas
    TGSB_Thomas
    Community Member

    :) Great. For me everything works properly.

  • @TGSB_Thomas: I'm glad you were able to sort things out and thanks a bunch for sharing your solution! :chuffed:

This discussion has been closed.