I brought a new pc with windows 10. I am having a hard time getting 1 password transfer to this PC.

vthom45476

I am trying enable 1 password to work on my windows 10 pc. I transferred all vault information to a USB port and now I downloaded 1 password to the new pc and I am being asked for my sign-in address. I am not sure what that is - I only have my license key, a 32 digit code with numbers and letters. does anyone know how to get 1 password working on my windows 10 pc

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Referrer: forum-search:I brought a new pc with windows 10. I am having a hard time getting 1 password transfer to this PC.

MikeT

Hi @vthom45476,

Thanks for writing in.

It sounds like you downloaded 1Password 6 (for 1Password.com memberships only) instead of 1Password 4 that uses standalone vault.

If you are using standalone vaults (.opvault/agilekeychain), uninstall 1Password 6 and install 1Password 4 from here: https://agilebits.com/downloads