Why can't I create a new login?

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I have both the Windows app and the Google Chrome extension installed.
In the app (version 6.7.457) when I click on "+New Item" nothing happens. It's as if the button isn't a button at all.
With the Chrome extension, when the dialog box pops up asking me if I want to save a new login, clicking "Save Login" does nothing.


1Password Version: 6.7.457
Extension Version: 4.6.12.90
OS Version: Windows 10 Pro
Sync Type: dropbox
Referrer: forum-search:I can't save new password

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @MrCrook: Thanks for reaching out. I’m sorry for the confusion! It sounds like you're using 1Password 6 with a read-only local vault. It isn't possible to make changes or create new items in that case, as those are used only for importing into a 1Password.com account. You may want to consider a 1Password.com membership, since it gives you access to all of the apps, the web interface, and does away with license management and sync configuration altogether — you simply login to your account to authorize a device and access your data. You can try it for free for 30 days to take advantage of all of its benefits. I hope this helps. Be sure to let me know if you have any other questions! :)

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