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Reinstall trouble (1PW6) Error Code2

EricvF
EricvF
Community Member
in 1Password 4 for Windows

I'm running Malwarebytes and Webroot as AV. They have never given me any install trouble before.

1Password Version: 6.8
Extension Version: Not Provided
OS Version: Win 10 64 bit
Sync Type: Not Provided

Comments

  • SergeyTheAgile
    SergeyTheAgile

    @EricvF I'm sorry to hear it fails like that, but yes, you have guessed right - either AV or browser are locking files right in the middle of update and that causes this message. Try closing browser/pausing AV while update is running. We are looking into new ways to perform an update without such issues.

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