Couldn’t connect to 1Password from Chrome helper

clomas

Hello,

I'm unable to get my chrome extension to work since I updated to the latest 1password version.

My windows machine is my work computer, I do have to install 1password 'As a different user' and use my admin account to initially install. I'm not sure if thats the issue but I thought it might be work noting

Thanks in advance

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1Password Version: 6.8.492
Extension Version: 4.6.12.90
OS Version: Windows 10
Sync Type: Not Provided

Greg

Hi there @clomas,

Thanks for taking time to contact us!

If you installed 1Password under your account on this PC, please open and unlock 1Password 6 and go to > 1Password > Settings > Advanced and tell me what you have enabled under 1Password Browser Extension Integration? If Native Messaging is disabled there, please enable it, restart 1Password and browsers, and let us know if it works after that. Thank you in advance!

Cheers,
Greg

clomas

Ah great, that worked. I guess the update unchecked that box. thanks Greg!

Greg

@clomas: You are very welcome! :chuffed: :+1:

Please do not hesitate to contact us anytime, we are always happy to help. Have a great week!

Cheers,
Greg