Firefox and Google Chrome extensions are gray

kronikom

Firefox and Google Chrome extensions are gray

Off, with 1Password4 I did not have such a problem!
I just installed 1Pssword 6, the latest version 6.8.492
I have successfully imported the data from 1Password 4, then I uninstalled from the Control Panel 1Password 4.
I have restarted my PC and stupor, the extensions in Firefox 57.0.4 and Chrome, it does not work. is light gray.
What to do?
I have uninstalled the extensions, reinstalled them, restarted the PC, but no effect!
I mention that I have Windows with license, with all the updates installed!

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1Password Version: 6.8.492
Extension Version: 4.6.12.90
OS Version: Windows 10 Pro x 64
Sync Type: Not Provided

kronikom

I sent an email to support@windows@agilebits.com and attached the diagnosis
Support ID is [#IYV-96569-582]

I'm waiting for a quick fix!

Thanks!

kronikom

I declare the topic closed!
I solved myself by following @MikeT :
1Password Menu> Settings. In Settings, go to the Advanced and check both boxes from Firefox and Chrome!

Everything goes right now!

MikeT

Hi @kronikom,

Awesome, thanks for writing in and updating us on what you did to fix this.

What happened is that if you uninstalled 1Password 4 after 1Password 6, it removes the Native Messaging keys in the registry, which meant Chrome/Firefox doesn't know where the 1Password 6's native messaging host is.

kronikom

So I read that it should be done, 1 PW 4 uninstalled after 1PW 6 was installed.
I know my English is faulty ...
Is there a chance that the program will also be translated into Romanian language?

I am very proud of version 6!

MikeT

Hi @kronikom,

Absolutely, 1Password will be getting localization in a future update.

Thanks, I'm glad you are liking 1Password 6 so far.

kronikom

This is wonderful news!
I can not wait!
You are a wonderful team!

Greg

@kronikom: Thank you for your kind words! We are working really hard to make 1Password for Windows even better than it is now (including localisation). Please stay tuned and let us know if you have any other questions. Thanks! :+1:

Cheers,
Greg

kronikom

@Greg : I really want the 1Password to work perfectly on the Windows PC.
In a top of the best password management 2018, 1Password is not in a leading position, but I do not believe it all.

Nobody and nothing will change my trust in 1Passsword!

Sincerely,
Gini

AGAlumB

Thanks for the kind words, Gini! Don't trust us unquestioningly though, but judge us by our actions. We're always striving to improve, so if you have any feedback we're listening. Cheers! :)