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Master Account Recovery

Nnejad
Nnejad
Community Member
in 1Password 4 for Windows

I sent an email several days ago and still have heard no response. Please help. This is urgent. Email me.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Nnejad: Thanks for reaching out. I’m sorry for the delay! It looks like you sent an email 19 hours ago. We try to reply to everyone on a first-come-first-served basis. I think that's fair, but unfortunately that can mean waiting a bit while we reply to others who contacted us before you.

    To be clear, we cannot recover an account or data for you, as we never have access to it; the security of all 1Password users depends on that. But I'll reply to you via email shortly to see if there's anything I can do to help.

    ref: WRV-54229-314

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