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1PW Mini gets hidden

TravelSD
TravelSD
Community Member
edited April 2023 in 1Password 7 for Windows

So with FF, 1PW Mini window now appears to get stuck under the browser window, or other windows. Never had this happen before. I can trigger it by clicking on the 1PW toolbar icon (and it appears nothing happens) but 1PW mini window is buried.

1Password Version: 7.0.507
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • MikeT
    MikeT

    Hi @TravelSD,

    Thanks for reporting this.

    I'm not able to reproduce this. Was 1Password mini locked or unlocked?

    What happens if you press Control + Alt + \ shortcut on top of Firefox?

  • TravelSD
    TravelSD
    Community Member

    Control + alt + \ brings up 1PW mini. Control \ does NOT.

  • TravelSD
    TravelSD
    Community Member

    And it happened with both 1PW mini locked and unlocked.

  • MikeT
    MikeT

    Hi @TravelSD,

    Is it just Firefox, can you reproduce it in other browsers or you only use Firefox?

    Could you email us your 1Password diagnostics report, please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

  • TravelSD
    TravelSD
    Community Member

    sent

  • MikeT
    MikeT

    Got it, thanks, we'll review and reply to your email as soon as possible.

    ref: SNP-31124-351

This discussion has been closed.