version 7.0.511 not filling in passwords [Extension was not enabled]

lisaperlie
lisaperlie
Community Member
edited April 2023 in 1Password 7 for Windows

I just installed 7.0.511. When I double click on a login from my logins list, it launches the website, but does not automatically fill in the username/password as it has done in the past. When I then enter the keys ctrl+|, the information is still not filled in.
I tried to use ctrl+| on another website that i manually launched in my browser and that also did not work


1Password Version: 7.0.511
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • HI @lisaperlie,

    Thanks for reporting this. I'm not seeing this issue with any browsers.

    Can you tell me which browser you're using and if you click on 1Password icon in your browser, does it bring up anything?

  • lisaperlie
    lisaperlie
    Community Member

    ah ok - my browser (Chrome) extension needed to be reinstalled. all is well now. thanks!

  • Hi @lisaperlie,

    Awesome, thanks for letting us know. Note that sometime 1Password extension can be disabled to allow the 1Password application update to finish installing. It can take a few minutes for it to re-enable itself.

This discussion has been closed.