Cannot open 1password thru chrome plugin on my win10 pc. Chrome browser stays open, cannot reduce it

mschnyde

Since today I have a problem with chrome and 1password extension. When I open chrome browser an try to login 1password, nothing happend. No login mask shows up. A further problem, trying to reduce browser window by clicking on the right side, lower corner, It close and open again. Even other application, I can open it, but chrome browser pops up.

I de/-reinstall chrome, the extension still the same problem. When I deinstall 1password extension everything works fine.

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1Password Version: 4.6.2.625
Extension Version: 4.6.12.90
OS Version: Win10 (latest patch)
Sync Type: Not Provided
Referrer: forum-search:Chrome

Greg

Hi there @mschnyde,

Thank you for contacting us!

This is a known issue in 1Password 4. Please do the following to fix it:

1. Quit Chrome and 1Password
2. In Windows Explorer, enter %localappdata%\AgileBits in the address bar and press return.
3. In the resulting folder, you should see a file named OPX4.auth. Delete this file.
4. Restart your PC.
5. Open the main 1Password app and go to the Help Menu > Advanced > Use Native Messaging.
6. Restart your web browsers and let us know if the issue remains after that.

Thank you! :+1:

Cheers,
Greg

mschnyde

It works. :) :)

bundtkate

@mschnyde: Glad Greg's solution was able to get you squared away. Let us know if we can do anything else to help. :chuffed: