First Run of 1password Windows does not let me connect to existing account
Hi, I have a Family plan and have it running on OSX and iOS. I just got a 1st gen Surface and downloaded 1password for Windows. It installed but when I run it I get three options, [NEW TO, USED BEFORE, RESTORE] each if which look to create or import from a vault on my hard drive. My Mac installations just had me login. I see that there are different products, something called standalone mode, etc., so I'm wondering if I downloaded the wrong version?
I'd rather not export my vault and bring it over by USB stick. Is that really necessary?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: wIN 8.1 PRO
Sync Type: Not Provided
Comments
-
Hi @cliffordjay,
Thank you for reaching out and using 1Password!
It sounds like you have downloaded a standalone version of 1Password for Windows, 1Password 4. Please follow the steps in this guide to download the right app for your 1Password.com account and set it up on your computer:
Get the 1Password apps (Windows)
Let me know how it goes. Thank you! :+1:
Cheers,
Greg0 -
Thanks. Ive got it working now.
0 -
@cliffordjay: Great news! :chuffed: :+1:
Feel free to contact us anytime, we are always ready to help.
Cheers,
Greg0
