Safe to use the same Dropbox 1Password data set between Windows Beta and Production MacOS Version?

light_pedals
light_pedals
Community Member
edited April 2023 in 1Password 7 for Windows

Is it safe to use the same Dropbox 1Password data set between Windows Beta and Production MacOS Version?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Moto110
    Moto110
    Community Member

    I have the same concerns before installing the Windows 1Password beta. I am using Dropbox to sync my vault between 2 Windows computers, MacBook Pro, and multiple iOS devices. If there is any chance running the beta on Windows will affect my other devices I won't be able to upgrade and help test on Windows. Please let us know. Thanks.

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2018

    @Moto110, @light_pedals: While generally speaking if you're using prerelease software you should take the necessary precautions (religiously backing up, for example), and probably not use it in a mission-critical environment...but in this case safety is less of an issue than convenience, since one of the known issues is that changes will not sync if you create a new vault. You may find that this inconvenience doesn't matter for your use case though. If there are other issues they haven't yet surfaced. I hope this helps. Be sure to let me know if you have any other questions! :)

  • MikeT
    edited March 2018

    Hi guys,

    Just so you'd know, 1Password 7 Beta 1 does not allow you to create a new vault, only open an existing vaults that you may have created elsewhere. That option is coming in a future beta update.

    In addition, 1Password 7 will automatically back up your vaults you make changes to and keep a daily backup for 90 days worth.

  • Moto110
    Moto110
    Community Member

    Thanks for the info. I went ahead and installed the Beta. I will report back if anything breaks between the Beta build and production 1Password running on other devices.

  • Awesome, thanks for helping us with this!

    By the way, even if nothing breaks, we'd still love to hear your feedback on the overall 1Password experience.

  • leesweet
    leesweet
    Community Member

    Thought it was better to add this here... I see we need to reinstall 1P on iOS to get the choice of the new opvault, and that worked fine. How do we do the same on the Mac 6.8.8? All the doc I find is geared towards the online version, and there's no 'All Vaults' switcher on my version. Thanks! (Note this came from the AgileBits Store way back when, not the Apple Mac App Store.)

  • Hi @leesweet,

    On the Mac side, you just disable the sync for the AgileKeychain via the Preferences > Sync and re-enable with the new OPVault file, 1Password for MacOS should be able to merge with it. Here's the article that may help.

  • leesweet
    leesweet
    Community Member

    Not sure why I want it merged... I want to open the new one. That's not clear at all. And the app is saying the same thing when I try to open the new opvault. I want the new data, not both of them. It sounds like i'm getting two copies of everything.

    Please clarify.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @leesweet: The sync'd vault is completely external from 1Password, so it will have to merge what's in its internal database (which is the data from the old AgileKeychain still, remember) with the new sync'd vault in Dropbox (the OPVault). 1Password checks to make sure this is okay because there is nothing stopping you from choosing a completely different vault, which would combine the two. I hope this helps. Be sure to let me know if you have any other questions! :)

  • leesweet
    leesweet
    Community Member

    Afraid that’s not clear at all. How do I get the Mac client to use the new opvault only? I don’t want to ‘merge’ anything and have two of everything. This makes no sense. I want to open the vault that’s in Dropbox. Why would I want to merge the contents of what is in the old vault and the new?

    The iOS client does this correctly, it takes the vault you choose as the sole source of data. Why isn’t there a way for your original client do the same?

    If I merge them, then what, I delete the duplicates? You’ve already stated there is no duplicate checking in version 7. How does any of this make the slightest sense for people with Macs using the Windows beta?

    What are your instructions for people using the Windows beta and have a Mac and use standalone? Don’t bother?

    This is a basic problem. There is little documention here for those trying to install things. There should be one document that tells people using standalone sync (Dropbox, etc.) how to change from the old vault to the new for each client. You keep saying that you still support us but I’m not seeing it.

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2018

    Afraid that’s not clear at all. How do I get the Mac client to use the new opvault only? I don’t want to ‘merge’ anything and have two of everything. This makes no sense. I want to open the vault that’s in Dropbox. Why would I want to merge the contents of what is in the old vault and the new?

    @leesweet: You're overthinking this. As I mentioned, 1Password has its own internal database. What's in Dropbox is just a copy for purposes of syncing. Seriously, just try what Mike and I suggested. 1Password for Mac automatically backs up your data, but you can also backup your data from 1Password for iOS for good measure.

    The iOS client does this correctly, it takes the vault you choose as the sole source of data. Why isn’t there a way for your original client do the same?

    1Password for iOS will also prompt you to merge if you switch to syncing with another vault container in Dropbox. I'm pretty sure it's mostly even the same code.

    If I merge them, then what, I delete the duplicates? You’ve already stated there is no duplicate checking in version 7. How does any of this make the slightest sense for people with Macs using the Windows beta?

    Unless you select the wrong vault, there will be no duplicates, since the UUIDs will be the same, presuming you're talking about the same data you've just converted to OPVault.

    What are your instructions for people using the Windows beta and have a Mac and use standalone? Don’t bother? This is a basic problem. There is little documention here for those trying to install things. There should be one document that tells people using standalone sync (Dropbox, etc.) how to change from the old vault to the new for each client. You keep saying that you still support us but I’m not seeing it.

    I don't know what this is all about. I'm using 1Password for Mac along with the Windows beta and syncing with Dropbox myself. But since this is a beta, not everything is documented, as it will change as we continue to develop the new version. That's sort of the point of the beta, and if that isn't something you're comfortable with you may want to consider sticking with the stable version until things are further along. You've asked how to do this and we've told you. We are happy to support you, but we can't make you follow our instructions. :(

  • leesweet
    leesweet
    Community Member

    iOS did nothing but read in the new data, no notice about merging at all. I’ll try the merge on the Mac as that seems to be the way forward. but it still makes no sense that it does any ‘merging’ at all. It should replace everything when you open a new vault. The beta isn’t relevant to this discussion except that there isn’t easy to locate doc for us who have had multiple clients for years.

    Thanks for the clarification on the UUIDs, though, that clears things up.

  • leesweet
    leesweet
    Community Member

    Lol, and now the merge doesn't even work. It says the data is different on Dropbox (of course, because I've been using it on other devices), and 'review the following before proceeding' and then won't take a cancel or proceed. Now what?

  • leesweet
    leesweet
    Community Member

    Sigh... rebooted the Mac, the merge worked this time, and as I suspected, I now have double entries of everything. Everywhere.

    So, now what?

  • AGAlumB
    AGAlumB
    1Password Alumni

    iOS did nothing but read in the new data, no notice about merging at all. I’ll try the merge on the Mac as that seems to be the way forward. but it still makes no sense that it does any ‘merging’ at all. It should replace everything when you open a new vault.

    @leesweet: No, it shouldn't "replace" anything.

    The beta isn’t relevant to this discussion except that there isn’t easy to locate doc for us who have had multiple clients for years.

    I'm not sure exactly what you're asking for, but if you'll be more specific it's something we can consider creating, if we're not already in the process of doing so. I really don't think we can make a guide for what you're trying to do, as this is all very specific to your setup.

    Thanks for the clarification on the UUIDs, though, that clears things up.

    You're welcome! I know it isn't obvious, but I always hate saying "UUIDs" as that won't necessarily
    mean anything to a lot of people. Glad that helped though.

    Lol, and now the merge doesn't even work. It says the data is different on Dropbox (of course, because I've been using it on other devices), and 'review the following before proceeding' and then won't take a cancel or proceed. Now what?

    That sounds like you were originally using a very different vault there then. If you select "More Info" it will give you more details, including a percentage diff.

    Sigh... rebooted the Mac, the merge worked this time, and as I suspected, I now have double entries of everything. Everywhere. So, now what?

    You'll only have "duplicates", as I mentioned, if the UUIDs are different. And you'll only have different UUIDs if you copied the same items to a different vault. I may not have understood fully because the only context I have is what you've told us in your comments here. But really, relax! You have a backup, right? Then it's no problem. Here's the important question: where is the "canonical" copy of your data right now? It should be pretty straightforward to take that and sync it to the rest of your devices. Let me know!

  • leesweet
    leesweet
    Community Member

    There are only two options. The agile vault and the opvault. I ‘merged’ the opvault as you recommended and it created duplicates which you said it would not do. There are no ‘different vaults’. I’ve had one since day one of using this product many years ago and installing the beta created the opvault version and its backups.

    So, as I said, now what? How do I restore a backup with the opvault?

    And what do you mean ‘canonical copy’? I told you, it made duplicates of everything, synced them to Dropbox and I have 1800 items everywhere instead of 900. I clearly said I have duplicates everywhere.

    So, how do I move one of the backup copies and make it the primary?

  • AGAlumB
    AGAlumB
    1Password Alumni

    So, as I said, now what? How do I restore a backup with the opvault?

    @leesweet: Where's your backup? Is that the canonical copy of your 1Password data, which you want on all of your devices? That's why I asked.

    So, how do I move one of the backup copies and make it the primary?

    It depends on the answers to the questions I've asked. Please let me know.

  • leesweet
    leesweet
    Community Member

    The backups are in Dropbox. 1P makes them daily. I'm not sure what's unclear. What I still don't understand is how this got messed up in the first place. This data is as I said. One vault created by 1P years ago, one new vault created by the Windows Beta (both in Dropbox, where all 1P data has always been). The 'merge' didn't overwrite anything but doubled everything. So, why? I would think other people would like to know so it doesn't happen to them.

    I could reinstall the software on the Mac to fix it more quickly than this, but I thought you'd like to know what happened and why.

  • Hi @leesweet,

    We do apologize about this, we're going to work with the docs team for a very specific guide with all details for each platform for 1Password customers that are switching from AgileKeychain to OPVault on Windows.

    We'll investigate this again to see what's happening, it should've merge it in properly.

    Reinstalling the 1Password app on macOS will not reset your database. To start over, use the Reset 1Password data option, which will backup your 1Password database before resetting to let you open the new OPVault on the welcome tour: https://support.1password.com/starting-over/

  • leesweet
    leesweet
    Community Member

    Mike, I was looking for the reset 1P option in the first place.... (And what I meant by reinstalling was, reinstalling everything, back to remigrating to opvault from agile...).

    Let me check that document, thanks!

  • leesweet
    leesweet
    Community Member
    edited March 2018

    Thanks for the reset pointer for the Mac, had to read that several times before seeing the software had to be locked before it would work! :)

    All five devices reinstalled (created a new opvault from the original agile one after renaming the first one) and all set.
    Two Windows 10 (both with the beta), two iOS, and one Mac OS X, all back as they should be.

    Hope you can figure out why the Mac merge didn't work as it should!

  • MikeT
    edited March 2018

    Hi @leesweet,

    Again, we do apologize for the confusion we're causing, we definitely will polish this experience on all platforms.

    Thanks for the reset pointer for the Mac, had to read that several times before seeing the software had to be locked before it would work! :)

    [Update] The guide does mention that 1Password has to be locked:

    If 1Password is not already locked, lock the app by clicking the padlock in the top right corner.

  • leesweet
    leesweet
    Community Member

    Oh, I know it mentions it. It's just so counterintuitive that you want to do something, you need to lock it. And all the other things we talk about, you need to unlock it. I understand why this thing, you want to lock it. :)

  • Hi @leesweet,

    Yep, I thought it was weird too and I had to do a double-check to make sure it is right. I suspect there's something in 1Password for macOS that requires the app to be locked before it can do a full backup of your existing data prior to resetting.

This discussion has been closed.