Resolution / Window Blurry when moving 1Password between monitors running at 1440p and 1080p

Exa91
Exa91
Community Member
edited April 2023 in 1Password 7 for Windows

Hi,

To start, I've been running the betas for awhile.

I've been experiencing this bug over the past few months related to monitor resolution and 1Password application "clarity." This issue has always been there and I finally wanted to report it in hopes it will be corrected.

My primary display is a 1440p monitor, when I start 1Password for Windows, it looks absolutely wonderful on this screen. High resolution assets and all.

when I move 1Password to the 1080p secondary screen, the window, icons, text, etc. all become blurry, like they are being up-scaled in some fashion.

I think it could be related to DPI/Resolution when moving the 1Password application between displays.


1Password Version: 7.0.529
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: 1Password Membership

Comments

  • MikeT
    edited March 2018

    Hi @Exa91,

    Thanks for reporting this.

    At the moment, 1Password 6/7 does not support the so-called Per-Monitor Hi-DPI mode required to update the UI when switching between monitors. You'd have to terminate and restart 1Password on the specific monitor to scale it properly.

    We plan to add this support when we update to a newer .NET framework version that supports Per-Monitor Hi-DPI better than the current version we're using.

    ref: OPW-1837

This discussion has been closed.