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Edge Extension doesnt work

sumedha_swamy
sumedha_swamy
Community Member
edited April 2023 in 1Password 7 for Windows

The 1Password on Edge browser doesn't work on Windows 10. The 1Password button appears on the Toolbar and is enabled. However, clicking it doesn't result in any action. The "Control + \" shortcut doesn't work either.

1Password Version: 7.0.532
Extension Version: 4.6.12.90
OS Version: Windows 10 (Version 1703)
Sync Type: Not Provided

Comments

  • sumedha_swamy
    sumedha_swamy
    Community Member

    Re-installing the extension & the browser did not help. However, restarting Windows enables the extension and it works as intended.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks for the update! Indeed, Edge can be a bit flaky, especially on older versions of Windows. Often restarting helps (Edge takes a bit to initialize the connection too whenever launched), but updating Windows will help a lot since Microsoft has made a lot of improvements this past year. Cheers! :)

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