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Error setting the vault icon

skunde
skunde
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

I get an error about wrong credentials if I try to change the icon of a (shared) vault in a 1Password-Team-Account.

Steps to reproduce:

  • select '...' next to a vault in the sidebar
  • drag a new icon onto the existing one (view will update)
  • click save
  • I receive an error about wrong credentials

If i click on the existing icon and then click on the green plus on the popup sheet, i can freely change the icon without an error.

1Password Version: 1Password 7 Version 7.0.BETA-3 (70000003) AgileBit
Extension Version: Not Provided
OS Version: OS X 10.3.3
Sync Type: 1Password

Comments

  • Jacob
    Jacob

    Hi @skunde! Is your account signed in and syncing properly? It sounds like your Secret Key or Master Password might be incorrect. I was able to edit the vault icons on my end and things worked properly. Could you try locking and unlocking 1Password for Mac? It might ask you for your Secret Key and Master Password when you unlock it.

  • skunde
    skunde
    Community Member

    Hi Jacob

    Sorry for the late response. We had holidays in Europe and now I am sick 🤧.

    I tried again with the newest Beta 5 and now it works without issues.
    I don't think it was an incorrect Master PW or Secret Key. I had full access to all my Vaults.

  • Jacob
    Jacob

    @skunde No worries! Hope you're feeling better today. :) Glad to hear things are working again. If you do see some issues like this in the future, post another comment here and we'll help out.

This discussion has been closed.