1Password interrupts shut down/restart

BobH

Standard update to system software to 10.13.4. Required restart which was prevented by 1Password 7.
Stopped 1Password and retried - OK.
Troubleshooting email sent.
Bob

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Stephen_C

That's interesting. I upgraded from 10.13.3 to 10.13.4 a short time ago, 1Password 7 was running but did not prevent the required restart.

Stephen

geoff_burnett

It’s doing it on both of my macs

rudy

@bobh, @Stephen_C, @geoff_burnett,

This is a known issue that we're working to address.

Rudy

ref: apple-219

geoff_burnett

Thanks

mikeormerod

Same here.

BobH

Thanks, @rudy

Ben

:+1: :)

Ben

iamecho

When I restart my Mac I am receiving a message that "1Password 7 interrupted restart". I first noticed it when it my Mac attempted to update to the latest MacOS software (10.13.4), and then again this morning when 1P7 was acting sluggish. I manually quit 1P before doing the restart and the dialog box popped up. I haven't seen anything on the forum about this so I thought I'd mention it. Other than interruping the Mac update, it's no big deal other than having to hit try again a few times before is finally quit.

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1Password Version: 1Password 7 Version 7.0.BETA-4 (70000004)
Extension Version: .0.BETA-4
OS Version: 10.13.4
Sync Type: Families

Ben

Hi @iamecho

This appears to be related to a know compatibility issue between 1Password 7 and macOS 10.13.4. Thanks.

Ben

TomWolsky

This didn't happen in previous versions, but in 7b5 1P seems to interrupt shut down or restart.

The application doesn't seem to quit gracefully.

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1Password Version: 7b5
Extension Version: Not Provided
OS Version: 10.13.4
Sync Type: Not Provided

Stephen_C

That has been reported by others—including in this short thread which includes a comment from AgileBits. There's also an earlier indication that AgileBits is working to address the issue.

Stephen

TomWolsky

Thank you.

Ben

Merged a couple of threads here. Thank you.

Ben

1pwdconvert

This morning I saw an error message that the MacOs update wasn’t automatically applied to my laptop due to 1Password. The app wasn’t running though the mini agent was present in my menu bar.

I’m on a MacBook Pro Retina 1st gen, running latest version of high Sierra

Stephen_C

This has been reported by a number of others in this thread and, in the same thread, the problem has been acknowledged by AgileBits.

Stephen

Ben

Merged. Thanks. :)

Ben