Crash every time on startup
Somehow I got 1Password into a bad state and now all it does is crash on startup (as soon as I login) every single time. What can I do to resolve the issue? I am running the latest beta on High Sierra.
Upon Inspection of the crash log I see the following stack trace:
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_malloc.dylib 0x00007fff5d5131d2 tiny_malloc_from_free_list + 63
1 libsystem_malloc.dylib 0x00007fff5d5123bf szone_malloc_should_clear + 422
2 libsystem_malloc.dylib 0x00007fff5d513c7c malloc_zone_calloc + 87
3 com.apple.QuartzCore 0x00007fff4036f3fe CA::Transaction::set_value(unsigned int, _CAValueType, void const*) + 108
4 com.apple.QuartzCore 0x00007fff40377bff +[CATransaction setValue:forKey:] + 94
5 com.apple.AppKit 0x00007fff326ec8ef -[NSTableRowData updateVisibleRowViews] + 131
6 com.apple.AppKit 0x00007fff32895f0e -[NSTableRowData prepareContentInRect:] + 106
7 com.apple.AppKit 0x00007fff32895a06 -[NSTableView prepareContentInRect:] + 303
8 com.apple.AppKit 0x00007fff32e96ab9 38-[NSView _pullInExtraTilesForOverdraw]_block_invoke + 562
9 com.apple.AppKit 0x00007fff3275b8ea -[NSView _performWorkOnTilesFromRect:renderedContentRect:maximumRect:scrollVelocity:handler:] + 2285
10 com.apple.AppKit 0x00007fff3275adde -[NSView _pullInExtraTilesForOverdraw] + 854
11 com.apple.AppKit 0x00007fff3275aa5c -[NSView _doIdlePrefetch] + 37
12 com.apple.CoreFoundation 0x00007fff3506da61 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
13 com.apple.CoreFoundation 0x00007fff3512747c __CFRunLoopDoSource0 + 108
14 com.apple.CoreFoundation 0x00007fff350504c0 __CFRunLoopDoSources0 + 208
15 com.apple.CoreFoundation 0x00007fff3504f93d __CFRunLoopRun + 1293
16 com.apple.CoreFoundation 0x00007fff3504f1a3 CFRunLoopRunSpecific + 483
17 com.apple.HIToolbox 0x00007fff34337d96 RunCurrentEventLoopInMode + 286
18 com.apple.HIToolbox 0x00007fff34337b06 ReceiveNextEventCommon + 613
19 com.apple.HIToolbox 0x00007fff34337884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
20 com.apple.AppKit 0x00007fff325eaa73 _DPSNextEvent + 2085
21 com.apple.AppKit 0x00007fff32d80e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
22 com.apple.AppKit 0x00007fff325df885 -[NSApplication run] + 764
23 com.apple.AppKit 0x00007fff325aea72 NSApplicationMain + 804
24 com.agilebits.onepassword7 0x000000010cb29ea8 0x10cb27000 + 11944
25 libdyld.dylib 0x00007fff5d369015 start + 1
1Password Version: 7.0 latest beta
Extension Version: 4.7.0
OS Version: 10.13.4
Sync Type: iCloud
Comments
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Hey @donileo! When you reopen 1Password after the crash, does it let you send a report to us? If so, could you send us an email at support@agilebits.com and include the name and email address you sent us the crash report with? Post back here with the confirmation number you get after sending that email, and we'll take a look at the report to see what it contains. :)
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