Master Password not working on Windows 10
Hi, I downloaded 1Password for Windows multiple times. Each time the application launches, it asks for my Master Password, but I cannot log in. I confirmed I have been entering the right password.
1Password Version: 6.8.496
Extension Version: Not Provided
OS Version: Windows 10 Enterprise
Sync Type: Not Provided
Comments
-
@butterplaytoast: If you're being prompted for your Master Password the first time you run 1Password after installing it, that means you set it up in the past and it's still expecting the Master Password you setup at that time. If you don't know what that is (or don't care), you can reset the app to start over from scratch. Just follow these steps:
How to reset your 1Password data and start over
I hope this helps. Be sure to let me know if you have any other questions! :)
0 -
@brenty: Thank you for the prompt response! This worked perfectly.
0 -
You're totally welcome! It sounds like you should be all set, but we're here if you need us. :chuffed:
0
