Change master PW on ios - doesn’t work on 1Password 6 on Win7

Changed master pw on my iPad. Change was reflected on 2iphones and another iPad ok. New pw fails on 1Password 6 on Win 7.


1Password Version: Win ver 6
Extension Version: Not Provided
OS Version: Win 7 64 bit
Sync Type: Account
Referrer: forum-search:Change master password - win 7

Comments

  • Xmatcor
    Xmatcor
    Community Member

    On Win 7 1Password 6 the new Master Password changes the keyhole from blue to red. Checked on my.1password.com, new Master PW works OK and shows my vault OK.

  • Xmatcor
    Xmatcor
    Community Member

    Got it to work. Had to use old master password first, then sign in again with new master PW.

  • Greg
    Greg
    1Password Alumni

    Hi there @Xmatcor,

    Thank you for keeping us posted! I am glad to hear you've figured it out. :)

    The thing is that when you change the Master Password for your 1Password account, you need to finish changing your password in the 1Password 6 app. We have plans to improve this process in the future updates, so please stay tuned.

    Let me know if there is anything else we can help you with, we are always here for you. Thank you!

    Cheers,
    Greg

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