Not getting a Touch ID option

TomWolsky

Should this be working? Should a button to allow Touch ID be in the interface? Maybe something in Prefs that I'm missing. Thanks.

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1Password Version: 7b5
Extension Version: Not Provided
OS Version: 10.13.4
Sync Type: iCloud

Stephen_C

When you first start with 1Password 7 it needs to be enabled via 1Password 7 > Preferences > Security > Allow Touch ID to unlock 1Password.

Stephen

Jacob

Hey @TomWolsky! As Stephen mentioned, you may need to enable Touch ID. Check out this article for steps and troubleshooting tips:

Use Touch ID to unlock 1Password on your MacBook Pro

Let us know if it's still not working after that. :)

TomWolsky

Thank you both.

Jacob

Anytime, anytime! 👏