1PW 7 never asked me what vault to use and won't accept Master Password

bkendig
bkendig
Community Member
edited April 2023 in 1Password 7 for Windows

I have two Windows 10 PCs running 1Password 4, using a vault synced with Dropbox.

I installed the 7.0.532 Beta on one of the PCs. After it installed, it asked me what vault to use and what the master password is, it converted my vault from Agile Keychain to OPVault, and then it showed all my items - no problem at all.

I installed the same beta on the other PC. After it installed, it immediately displayed a 1Password lock window with an "Enter your Master Password" field. It's not accepting my master password (it shows a red ring and a wiggling keyhole for a moment). It never asked me what vault to use. It has "1Password" and "Help" menus, and under "1Password", the "Open vault on this PC..." item is greyed out. What's going on, and how do I get it to work on both PCs?


1Password Version: 7.0.532
Extension Version: Not Provided
OS Version: Windows 10 1709
Sync Type: Dropbox

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