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Menu Bar and App Logins not responding

JoeC
JoeC
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

Running Mac OS 10.13.14 and Safari 11.1 on a 2017 MacBook Pro with Beta 8. The browser extension works better but is inconsistent. The menu bar icon and pull down doesn’t work at all—clicking on the listing or even the website within the app has no effect. At least I am having no luck. Same result when I launch the app from my hard drive. Two friends also on MacBooks having same issues.
agilebits support was responsive and requested a diagnostic that was provided.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @JoeC - Hi again - I see you've posted this in multiple places, including our email support. Let's keep the conversation going via email, if you don't mind. Thanks!

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