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Vault creation without internet, causes hang

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thightower
thightower
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

Hey all,

Maybe this is known, Ill admit I didn't look all that hard. Busy evening here.

  1. Attempt to create vault via the Mac app.
  2. Realized I was offline, I had rebooted my router a few minutes earlier, DOH.
  3. Net came up and I could access web pages, mail etc
  4. App never recovered and vault was not created.
  5. Creation timed out.
  6. App hung, unable to close the creation screen. Clicking any of the buttons did not have any noticeable effect. All I received as far as feedback was the bonk sound when clicking any of the buttons.
  7. Had to force quit the app from the activity monitor.

Side note I minimized the main 1P window and somehow the vault creation window became un attached and floated freely. I would have expected it to stay with the main window.

Occurred on my Mac mini @ home, I can grab a trouble report via VPN if you need it. Please advise if you wish to receive it.

Time frame today @ 15:28 from my screenshot.

1Password Version: 7 b9
Extension Version: Not Provided
OS Version: 10.13.3
Sync Type: 1Password.com

Comments

  • Ben
    Ben
    Options

    Thanks for the report @thightower. I’ll talk to development and see if we can do better in this regard.

    Ben

    ref: apple-863

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